There's no need for you or your organization to stumble out of the gate when managing a crisis. Bob Gagne, Exponent's director of public affairs, discusses some simple rules for averting a potential crisis and managing a real one.
Part 2 - October 9, 2006 Right-click to download Click play to start streaming audio or right-click one of the links to download a podcast.
Podcast Notes Check out these items from today's podcast.
Minnesota PRSA Today - November 2005 Bob Gagne's summary of crisis management rules first appeared last year in an issue of the Minnesota PRSA Today. (Courtesy of Minnesota PRSA) View Article PDF
Ameriquest's $325 Million Settlement In January 2006, Ameriquest Mortgage agreed to a $325 million settlement in a lawsuit over deceptive lending practices. The lawsuit included 49 states. Coverage from Boston Globe
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